Shipping Policy

We currently offer shipping within the United States and are committed to providing a reliable and convenient delivery experience for our customers.

1. Order Processing

Once payment is completed, we typically require 1–3 business days to review, pick, pack, and prepare the order for shipment. Weekends and U.S. public holidays are generally not included in the processing time.

2. U.S. Delivery Times

After the order has shipped, standard delivery within the U.S. typically takes 3–7 business days. Actual delivery times may vary based on the destination address, weather conditions, traffic, holidays, and local delivery operations. Deliveries to remote areas may require additional time.

3. Shipping Carriers

Depending on the delivery address, package specifications, and operational requirements, we may use professional carriers such as USPS, UPS, or FedEx for U.S. shipments. The specific carrier used will be determined at the time of shipment.

4. Shipment Tracking

Once the order has shipped, we will send shipping and tracking details to the email address provided at checkout (if tracking services are available). Customers can use the tracking number to check the status of their package.

5. Delivery Address

Customers are responsible for ensuring that the name, contact number, and U.S. delivery address provided are accurate and complete. Please contact us as soon as possible if you need to change the address before the order ships; addresses generally cannot be modified once the order has been dispatched.

6. Delivery Delays

Actual delivery may be affected by severe weather, traffic, holidays, carrier operational changes, or other uncontrollable factors. If your package has not arrived by the estimated delivery date, please contact us, and we will assist in checking the status based on tracking information.

7. Package Receipt

Upon receipt, please promptly inspect the outer packaging and the items inside. If you discover significant damage, missing items, or incorrect products, please contact us immediately with your order number and relevant photos so we can resolve the issue.

8. Contact Us

If you have any questions regarding our shipping areas, tracking status, or order delivery, please contact us via the customer service email or contact form listed on our website.